Return Policy

rblockstudios aims to ensure its customers' full satisfaction. If you are not completely satisfied with your purchase*, you may return your item/s within 14 days in exchange for a full refund (minus shipping costs if bought online), store credit, or an exchange of product/s.

*Reasons for dissatisfaction include:

• item/s not as expected

• incorrect fitting/size

• dissatisfaction with quality

Please note the following conditions for returns:

• the product/s must be in perfect condition; are to be exactly as you received them, with tag(s) and seal(s) still attached.

• all shoes must be tried on a carpeted surface until you have decided to keep them.

• all products that come in their own box, including but not limited to shoes and accessories, must be returned in their original, undamaged box as this is considered part of the product.

• when returning by mail, please make sure to return the shoes/accessory item and its corresponding box inside another solid carton box to not damage the original packaging.

• we do not take responsibility for any lost/stolen goods during the return transit. We advise that you receive a tracking number.

• note that for online purchases, if you choose to receive a refund, shipping costs will be deducted from your refund amount. If you choose to exchange products, you will receive free shipping. And if you choose to receive store credit, you will be refunded full amount paid, including shipping costs.

• rblockstudios reserves the right to reject any returned items that do not meet the requirements stated above. If your return is rejected, you will be notified via email.